Terms of service
by accessing or purchasing from this website, you agree to the following terms and conditions. please read them carefully before placing an order.
general
this website is operated by a small independent art business. throughout the site, the terms “we”, “us”, and “our” refer to the shop owner. by using this site, you agree to be bound by these terms of service.
we reserve the right to update or change these terms at any time. continued use of the website after changes are made constitutes acceptance of those changes.
products & availability
all products are subject to availability. we reserve the right to discontinue or limit quantities of any product at any time without notice.
colours and details of artworks are displayed as accurately as possible, but we cannot guarantee that your screen will reflect them perfectly.
pricing
all prices are listed in the applicable currency and are subject to change without notice. we are not liable for pricing errors, but will contact you if an issue arises before fulfilling your order.
orders & payment
once an order is placed, you will receive a confirmation email. this does not guarantee acceptance of the order. we reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in product information.
payment must be received in full before orders are processed or shipped.
shipping & delivery
processing and delivery times are estimates and may vary. we are not responsible for delays caused by postal services or circumstances beyond our control.
tracked snail mail is provided where stated. once an order is marked as delivered, responsibility transfers to the customer.
please ensure your shipping details are correct. we are not responsible for orders sent to incorrect addresses provided at checkout.
refunds & returns
refunds and returns are handled in accordance with our refund & return policy. please refer to that page for full details.
intellectual property
all artwork, designs, images, and content on this website are the intellectual property of the artist and may not be copied, reproduced, distributed, or used without written permission.
purchase of a physical or digital item does not transfer copyright.
limitation of liability
we are not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
governing law
these terms are governed by the laws of south africa.
contact
for any questions regarding these terms, please contact us via hello@ptaradesigns.com