Privacy policy

last updated: february 8, 2026

ptaradesigns operates this store and website, including all related content, products, and services, to provide you with a curated shopping experience. this store is powered by shopify, which enables us to sell our products and services to you.

this privacy policy describes how we collect, use, and share your personal information when you visit or make a purchase from this website, or otherwise communicate with us.

by using this website, you agree to the collection and use of information in accordance with this policy.

personal information we collect

when you visit or make a purchase from the site, we may collect the following personal information:

contact details such as your name, billing address, shipping address, phone number, and email address
payment information such as payment method and transaction details (payments are processed securely by third-party providers)
order information including products viewed, added to cart, purchased, returned, or exchanged
communications you send to us, such as emails or customer support messages
device and usage information such as your ip address, browser type, and how you interact with the site

how we use your personal information

we use your personal information to:

process and fulfill orders, including payment, shipping, and returns
communicate with you about your order or enquiries
provide customer support
improve and personalise your shopping experience
send marketing or promotional emails (you can opt out at any time)
prevent fraud and maintain the security of our website
comply with legal obligations

sharing your personal information

we share your personal information with trusted third parties only when necessary, including:

shopify, to operate and support the online store
payment processors and shipping providers to complete your order
service providers who help us operate the business

we do not sell your personal information.

shopify

our store is hosted on shopify. shopify collects and processes personal information as necessary to provide their services. information submitted through the store may be transferred to and processed in countries outside of your own.

to learn more about how shopify uses your personal information, you can view the shopify consumer privacy policy.

cookies

we use cookies and similar technologies to improve your browsing experience, analyse site traffic, and understand how customers use the site. you can manage or disable cookies through your browser settings.

your rights

depending on your location, you may have the right to:

access the personal information we hold about you
request correction or deletion of your personal information
object to or restrict certain processing
unsubscribe from marketing communications

to exercise any of these rights, please contact us using the details below.

data retention & security

we retain personal information only for as long as necessary to provide our services and meet legal requirements. while we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.